Privacy Policy
We take your privacy seriously. Here's how we protect and handle your personal information.
Transparency
We're clear about what data we collect and why we need it.
Your Control
You decide what information to share and with whom.
Security
Your data is protected with industry-standard security measures.
Account Information
When you create an account, we collect:
- Email address and name from your Google account
- Profile information you choose to provide (age, location, bio)
- Musical preferences (instruments, genres, experience level)
- Photos and audio samples you upload
Usage Information
We automatically collect information about how you use Bander:
- App interactions (swipes, matches, messages)
- Device information (type, operating system, browser)
- Log data (IP address, access times, pages viewed)
- Location data (if you choose to share it)
Analytics and Performance Data
We use PostHog to understand how our app is used and to improve performance. This data is anonymized and helps us make Bander better for everyone.
Additional Information for Minors
For users under 18, we may collect additional information to ensure safety and compliance, including parental contact information and consent verification. We apply enhanced privacy settings and may limit certain data collection practices for minor users.
Core Services
- Create and maintain your profile
- Enable matching with other musicians
- Facilitate messaging and communication
- Provide personalized recommendations
Safety and Security
- Prevent fraud and abuse
- Enforce our Terms of Service
- Protect user safety and privacy
- Comply with legal requirements
Improvement and Communication
- Analyze usage patterns to improve our service
- Send important updates about your account
- Provide customer support
- Develop new features and services
With Other Users
Your profile information, photos, and audio samples are visible to other Bander users for matching purposes. You control what information appears on your profile.
Service Providers
We work with trusted third-party services:
- Supabase: Database and authentication services
- Cloudinary: Media storage and processing
- PostHog: Analytics and performance monitoring
- Google: Authentication services
Legal Requirements
We may share information when required by law, to protect our rights, or to ensure user safety.
We never sell your personal information. Your data is used solely to provide and improve the Bander service.
Where Your Data is Stored
Your data is stored securely using Supabase (database) and Cloudinary (media files), with servers primarily located in the United States. All data transmission is encrypted using industry-standard protocols.
Security Measures
- End-to-end encryption for data transmission
- Row Level Security (RLS) for database access control
- Regular security audits and updates
- Secure authentication using OAuth 2.0 with PKCE
- Access controls and monitoring
- Enhanced security measures for accounts belonging to users under 18
Data Retention
We keep your data for as long as your account is active. When you delete your account, we remove your personal information within 30 days, except where required for legal or safety reasons.
Access and Control
- Access: View and download your personal data
- Update: Edit your profile information at any time
- Delete: Remove your account and associated data
- Portability: Export your data in a machine-readable format
Privacy Preferences
- Control who can see your profile
- Manage cookie and analytics preferences
- Opt out of non-essential communications
- Set location sharing preferences
Exercising Your Rights
To exercise any of these rights, contact us at support@getbander.com. We'll respond within 30 days of receiving your request.
Parental Rights
Parents or legal guardians of users under 18 have the right to access, review, modify, or request deletion of their minor's personal information. Parents can also withdraw consent for our collection and use of their minor's information at any time.
Types of Cookies
- Essential: Required for the app to function (authentication, security)
- Analytics: Help us understand how you use Bander (PostHog)
- Preferences: Remember your settings and preferences
Managing Cookies
You can control cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling essential cookies may affect app functionality.
Children Under 16
Bander is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at support@getbander.com.
Users Ages 16-17 (Minors)
For users between 16-17 years old, we collect and process personal information with the understanding that parental or guardian consent has been obtained. We may:
- Request verification of parental consent
- Contact parents/guardians regarding account activity
- Apply enhanced privacy settings and safety measures
- Provide parents/guardians with access to review their minor's data
Parental Rights
Parents or guardians of users under 18 may contact us to review, modify, or delete their minor's personal information, or to withdraw consent for continued collection and use of their minor's information.
Bander is operated from the United States. If you're using our service from outside the US, your information may be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer. We comply with applicable international privacy laws, including GDPR for European Union users.
We may update this Privacy Policy from time to time. We'll notify you of significant changes by email or through the app. Your continued use of Bander after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@getbander.com
Subject Line: Privacy Policy Question